App Support

Thank you for using our application.

We are committed to providing a reliable experience and are happy to assist you with any questions, technical issues, subscription inquiries, or feedback.

Contact Support

If you need assistance, please contact us at:

Email: bhartidavra1982@gmail.com

We aim to respond to all support requests within 24–48 business hours.

We Can Help With

• Connection issues with supported Smart TVs
• Subscription and billing questions
• In-app purchase assistance
• Troubleshooting app performance
• Bug reports
• Feature requests and suggestions
• General questions about the application

Before Contacting Support

To help us resolve your issue more quickly, please include:

• Your device model (iPhone/iPad)
• iOS version
• Application version
• TV brand and model
• A brief description of the issue
• Screenshots or screen recordings (if applicable)

Frequently Asked Questions

Why can't my TV be found?

• Ensure your iPhone and TV are connected to the same Wi-Fi network.
• Verify that your TV supports remote control over Wi-Fi.
• Make sure your TV is powered on.
• Restart both your TV and iPhone if needed.

The application isn't connecting to my TV.

• Confirm both devices are on the same network.
• Check your local network permission in iOS Settings.
• Restart the application and try connecting again.

How do I restore my subscription?

• Open the application and use the Restore Purchases option in the subscription or settings section. If you still experience issues, contact us for assistance.

How do I cancel my subscription?
Subscriptions are managed through your Apple ID. You can cancel at any time by going to Settings > Apple ID > Subscriptions on your iPhone or iPad.

Feedback

We value your feedback and are continually working to improve the application. If you have suggestions for new features or improvements, we'd love to hear from you.

Contact

Support Email: bhartidavra1982@gmail.com